Information we collect
We collect only the information you choose to give us: your name, phone number, email address, service address and details about your piano. We collect this when you call, email, or submit a request through this website.
How we use it
Your information is used to respond to enquiries, schedule appointments, provide quotes, perform service, and keep a maintenance record for your instrument. We may contact you about a service due date if you ask us to.
What we do not do
We do not sell, rent or trade your personal information. We do not share it with third parties except where strictly necessary to deliver a service you requested (for example, a piano moving partner) or where required by law.
Website data
This is a static website. It does not set advertising cookies or run third-party tracking scripts. Our hosting provider may keep standard server logs, including IP addresses and pages requested, for security and performance purposes.
Data retention
Service records are kept so we can reference previous work on your piano. You may request deletion of your records at any time by emailing [email protected].
Your choices
You can ask us to correct or delete your information, or to stop contacting you, at any time. We will act on the request promptly.
Contact
Questions about this policy: Ivannique Co., 1025 Rice St, Grand Prairie, TX 75050 · (972) 266-3671 · [email protected].